• +1 (305) 456-6275

    Office in Miami

  • info@boxinmiami.com

    Support

  • My account
  • +1 (305) 456-6275

  • info@boxinmiami.com

Frequently Asked Questions

We have a specialized team to receive your orders in our warehouse and make all the support online for you to buy leisurely. In addition, we have offices to serve in your country for what you need. Almost 100% of our shipments are delivered on time. Register now and know all our benefits.

  • Box in Miami is not only responsible for receiving your packages, we make sure that the products arrived in good condition and according to your requests. For example, when they arrive at our warehouse, we send you an e-mail to notify you, along with a picture to verify if you are in compliance with what you requested. If there is any problem we help you with the return and exchange of the product.
  • You can check your Box status in your exclusive Control Panel at our website boxinmiami.com
  • We do not charge per package, we just charge for the Box, then you can fill each Box up to the limit. If you send your packages directly to the hotel, you will pay hundreds of dollars. At BOX IN MIAMI, you will pay just a fraction of that amount. We automatically choose your BOX, within the available options, so your economy is optimized!
  • We make sure to send your complete Box only when you arrive at your destination address, thus avoiding that your orders are lost amidst thousands of other hotel packages. At Box in Miami your shopping is our priority!
  • Our team will assist you in your language (English, Spanish or Portuguese) if you have any doubts when registering or during your purchase process! With Box In Miami buying on-line is easier, cheaper and safer!

Yes! Our website is equipped with the best and well known tools for the security of your data and credit card. We assure you that your orders will be delivered only when you order it and to the address you provide. In addition, your BOX has Insurance for your peacefulness and to support that everything will turn out well.

As soon as your packages arrive, you will receive an email with an entry number to the deposit and a picture to verify that the items arrived correctly and as requested. If something does not arrive as it should or if you just regret the purchase, our team will help you with the change or return. See our Terms and Conditions for more information.

You can contact our representative in your country:

USA: +1 (305) 456-6247

Argentina: (011) 4562-5177

Uruguay: 2622.6662

Yes! There is no problem. Contact us at info@boxinmiami.com and we will look for the best solution to serve you.

Making your registration is very easy and fast. Click here and Register now.

  • E-mail
  • A Password
  • Name and Surname
  • Telephone number
  • ID (Passport number, RG, RNE or DNI)
  • Date of Birth
  • Credit Card

BOX 1: BOX up to 10 packages – * Up to 10 kg or 0.085 m3 (61 x 46 x 30 cm3).

BOX 2: BOX up to 25 packages – * Up to 25 kg or 0.16 m3 (61 x 51 x 51 cm3).

BOX 3: BOX up to 50 packages – * Up to 50 kg or 0.23 m3 (61 x 61 x 61 cm3)

Don’t worry, in Box In Miami, we assign the Box automatically, so if the capacity of the assigned BOX is exceeded, we will send you an email with the new Box data.

The Consolidating packages service is an advantage that Box in Miami offers you, we simply consolidate all the articles of your Box in a single package, so you will receive everything in one time, you will have to manage only one tracking code and it will be easier for you to carry your purchases to your country .This service has no extra cost!

To recover your password, you must enter your login email and click on: Forgot your password ?. We will send you a temporary password. As soon as you log in with your new password, we recommend you to change it for a new one that is easy for you to remember.

Ready to start?

Select a BOX